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Industries We Serve

Managed IT for Hotels & Hospitality

Hotels depend on technology for everything โ€” check-in, guest WiFi, phone systems, surveillance, key card access, and POS. When any of it fails, guests notice. IT Umbrella Group is the RGV's specialist in hospitality IT โ€” handling every technology layer from the lobby to the last guest room.

GuestWiFi
Deployed
FanvilH-Series
Phones
PMSIntegrated
Systems
24/ 7
Uptime Focus

One Partner for Every Technology Layer in Your Hotel.

A hotel's IT environment is more complex than most businesses of similar size. You have guest networks, staff networks, POS systems, phone systems, camera systems, key card systems, a PMS, and often digital signage โ€” all running simultaneously, all mission-critical, and all touching each other.

IT Umbrella Group is the only RGV managed IT provider that handles all of it in-house. No subcontractors for cabling, no separate vendor for phone systems, no hand-off for cameras and access control. We design, install, and manage the complete hospitality technology stack โ€” so when something goes wrong at 2am on a Friday, you call one number.

Guest WiFi is no longer a perk โ€” it's a requirement. Travelers rate WiFi quality as a top factor in hotel reviews, and poor connectivity leads directly to negative ratings. We design enterprise-grade guest WiFi systems that deliver reliable performance in every room, not just near the router.

What's Included
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Guest and staff WiFi design and deployment
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Hotel phone systems (Fanvil, Grandstream)
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PMS (Property Management System) support
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Security camera system installation
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Key card access control systems
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Network segmentation (guest/staff/POS)
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POS system network configuration
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Surveillance and loss prevention systems
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Ongoing managed IT and support

Everything Your Business Needs

Built for RGV businesses that can't afford downtime or surprises.

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Guest & Staff WiFi
Enterprise wireless systems with separate SSIDs for guests, staff, and back-of-house systems. Every room covered, every device managed, no dead zones.
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Hotel Phone Systems
Fanvil H-series guest room phones with Grandstream UCM PBX โ€” wake-up calls, room-to-room, PMS integration, and front desk configuration all handled.
๐Ÿ“ท
Surveillance Systems
IP camera coverage for lobby, corridors, parking, pool areas, and back of house โ€” with remote viewing for ownership and management from anywhere.
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Key Card Access
Electronic access control for staff areas, back of house, server rooms, and executive floors โ€” with audit trails and instant revocation capability.
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POS Network
Payment systems isolated on their own VLAN with proper PCI-DSS segmentation from guest and staff networks.
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PMS Connectivity
We ensure your Property Management System has reliable network connectivity and integrate it with your phone system and door lock system where supported.

Simple Process.
Real Results.

Getting started is easy. Here's exactly what happens from day one.

1
Property Technology Audit
We assess every technology system in your property โ€” WiFi, phones, cameras, access control, POS, PMS โ€” and document the current state and gaps.
2
Integrated Design
All systems designed together: network backbone sized for all systems, VLANs designed for proper segmentation, and integration points between PMS, phones, and access control planned.
3
Phased Implementation
Work phased to minimize guest disruption โ€” major infrastructure during low-occupancy periods, per-room work scheduled around housekeeping and check-out.
4
Managed Ongoing
All systems monitored and managed as part of your IT plan. One call, one bill, one team responsible for everything.
Industries We Serve
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Independent and boutique hotels
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Extended stay and suite properties
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Hotels with full-service F&B operations
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Resort and amenity-rich properties
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South Texas hospitality across the RGV

We Know Hospitality IT

We've deployed complete technology solutions in RGV hotels โ€” WiFi, phones, cameras, and access control โ€” understanding the hospitality-specific challenges of each. When your front desk calls at 2am because the phone system is down, we answer.

One partner for every technology in your hotel.

Get a free hospitality technology assessment for your RGV property.

Get Free Assessment ๐Ÿ“ž (956) 928-9200

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