๐Ÿ“ Serving McAllen & the Rio Grande Valley  |  (956) 928-9200  |  Free IT Assessment โ€” Schedule Today
Phone Systems

Hosted VoIP & Cloud Phone Service

No PBX hardware to manage. No server to maintain. Just a fully-featured business phone system delivered from the cloud โ€” with the same auto-attendants, call queues, and extensions you'd expect from an on-premise system, at a predictable monthly cost.

NoHardware
Required
ScalesInstantly
Add/Remove Lines
99.9%
Uptime SLA
Mobile& Desk
Phone Ready

All the Features, None of the Hardware.

Hosted VoIP moves your phone system to the cloud โ€” eliminating the on-premise PBX server, its licensing costs, its maintenance requirements, and its single point of failure. Your phone system lives in a redundant cloud environment, and your phones register to it over your internet connection.

IT Umbrella Group manages the hosted platform, provisions your numbers and extensions, configures your auto-attendant and call flows, and deploys softphone apps or desk phones as needed. You get enterprise phone features on a per-seat monthly cost with no capital investment.

Hosted VoIP is perfect for growing businesses. Adding a new employee means adding a new extension in the portal โ€” no additional hardware, no PBX license upgrade, no waiting. Scale up or down as your business needs change.

What's Included
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Cloud PBX hosted and managed by IT Umbrella Group
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SIP trunk provisioning and number porting
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Auto-attendant and IVR configuration
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Extension assignment and management
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Softphone and mobile app deployment
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Voicemail, voicemail-to-email
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Business hours and holiday routing
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Call recording (optional)
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Ongoing system management and support

Everything Your Business Needs

Built for RGV businesses that can't afford downtime or surprises.

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Cloud PBX
Your phone system runs in the cloud โ€” no physical PBX at your office. Redundant infrastructure means no single point of failure tied to your building.
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Softphone Apps
Your employees make and receive business calls on their computers or smartphones using the company extension. Perfect for remote and mobile workers.
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Number Porting
Keep your existing phone numbers when moving to hosted VoIP. We handle the porting process to ensure no interruption to your service.
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Auto-Attendant
Professional IVR with custom greetings, business hours, holiday schedules, and department routing โ€” all managed from a simple web portal.
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Work From Anywhere
Employees in McAllen, working from home in Edinburg, or traveling internationally all use the same phone system with the same extension.
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Predictable Billing
No surprise maintenance bills, no hardware replacement costs, no carrier contract headaches. One monthly per-seat price covers everything.

Simple Process.
Real Results.

Getting started is easy. Here's exactly what happens from day one.

1
Number Audit
We inventory your current phone numbers, carriers, and contracts โ€” identifying porting timelines and any numbers that need special handling.
2
Platform Setup
Cloud PBX configured: extensions built, auto-attendant recorded, call flows designed, and voicemail set up before cutover.
3
Device Deployment
Softphone apps deployed to computers and mobile phones, or desk phones provisioned and shipped pre-configured to your location.
4
Cutover & Support
Numbers ported, system tested end-to-end, and staff trained. We stay available for the first week post-cutover to handle any adjustments.
Industries We Serve
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Small businesses replacing aging key systems
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Medical offices with multiple locations
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Law firms with remote attorneys
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Service businesses needing professional call handling
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Startups and growing RGV businesses

3CX Cloud Hosting

We host 3CX โ€” one of the world's most capable business phone platforms โ€” in the cloud for RGV businesses. You get all the enterprise features of 3CX (Teams integration, CRM connectors, call recording, conferencing) without managing any hardware.

Ditch the old PBX. Move to the cloud.

Get a free hosted VoIP assessment and per-seat pricing for your RGV business.

Get Free Assessment ๐Ÿ“ž (956) 928-9200

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